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State of New Jersey, Civil Service Commission
Governor Chris Christie • Lt.Governor Kim Guadagno

Cost per Person: $159

Pre- Requisite: None

Length: 6 hours

Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550

Class Time:
8:30 am to 4:00 pm


Scheduled Session:
October 15, 2014

Course Description

Unresolved workplace conflict can cause serious consequences to an organization.  This one-day course explores strategies for effectively resolving interpersonal conflicts.  Participants will develop the necessary skills to identify and employ appropriate resolution strategies; understand the different conflict management styles; and learn techniques for navigating toward positive outcomes.

Learning objectives include:

  • Managing conflicts in a positive and constructive manner
  • Turning difficult situations into opportunities for growth
  • Recognizing how your own attitudes and actions affect others
  • Developing coping strategies for dealing with difficult people

To register or for more information, contact the registration team at 609-777-2225.

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