Cost per Person: $159
Pre- Requisite: None
Length: 6 hours
Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550
8:30 am to 4:00 pm
October 15, 2014
Unresolved workplace conflict can cause serious consequences to an organization. This one-day course explores strategies for effectively resolving interpersonal conflicts. Participants will develop the necessary skills to identify and employ appropriate resolution strategies; understand the different conflict management styles; and learn techniques for navigating toward positive outcomes.
Learning objectives include:
- Managing conflicts in a positive and constructive manner
- Turning difficult situations into opportunities for growth
- Recognizing how your own attitudes and actions affect others
- Developing coping strategies for dealing with difficult people
To register or for more information, contact the registration team at 609-777-2225.