Cost per Person: $159
Pre- Requisite: None
Length: 6 hours
Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550
8:30 am to 4:00 pm
October 15, 2014
Unresolved workplace conflict can cause serious consequences to an organization. This one-day course explores strategies for effectively resolving interpersonal conflicts. Participants will develop the necessary skills to identify and employ appropriate resolution strategies; understand the different conflict management styles; and learn techniques for navigating toward positive outcomes.
Learning objectives include:
- Managing conflicts in a positive and constructive manner
- Turning difficult situations into opportunities for growth
- Recognizing how your own attitudes and actions affect others
- Developing coping strategies for dealing with difficult people
Enrollment is secured once your agency completes, signs and returns the following form to the Civil Service Commission. Fax your form to 609-777-2336. For any questions, call the Registration Team at 609-777-2225.
Training Authorization Form