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State of New Jersey, Civil Service Commission
Governor Chris Christie • Lt.Governor Kim Guadagno

Cost per Person: $159

Pre- Requisite: None

Length: 6 hours

Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550

Class Time:
8:30 am to 4:00 pm

Scheduled Session:
Open Session -

Thursday, October 12, 2017

HR Horizons Series -
Wednesday, January 17, 2018  

Course Description

Few skills are as important within an organization as face-to-face communication. Being able to communicate effectively is essential for an employee's successful performance. This one-day course explores communication strategies that are vital for making good impressions, and provides participants with an awareness of what messages our body language, facial expressions and tone is conveying.

Learning objectives include:

  • Understanding non-verbal messages and other communication elements

  • Resolving confusion and misunderstanding in our communication

  • Developing skills to listen actively and empathetically to others

  • Building comfort and confidence to deal with situations assertively

Enrollment is secured once your agency completes, signs and returns the following form to the Civil Service Commission. Fax your form to 609-777-2336. For any questions, call the Registration Team at 609-777-2225.

Training Authorization Form

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