Cost per Person: $159
Pre- Requisite: None
Length: 6 hours
Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550
8:30 am to 4:00 pm
Tuesday, April 11, 2017
Few skills are as important within an organization as face-to-face communication. Being able to communicate effectively is essential for an employee's successful performance. This one-day course explores communication strategies that are vital for making good impressions, and provides participants with an awareness of what messages our body language, facial expressions and tone is conveying.
Learning objectives include:
- Understanding non-verbal messages and other communication elements
- Resolving confusion and misunderstanding in our communication
- Developing skills to listen actively and empathetically to others
- Building comfort and confidence to deal with situations assertively
Enrollment is secured once your agency completes, signs and returns the following form to the Civil Service Commission. Fax your form to 609-777-2336. For any questions, call the Registration Team at 609-777-2225.
Training Authorization Form