The General Questions Line of the Office of Community Relations can
be reached by telephone at 609-984-3081. When you call this number
you will be offered five prompts by our automated answering service.
These prompts will forward you to the following areas of interest within
the Site Remediation Program. Telephone numbers for these areas of interest
are also provided below.
If you know the name of the Community Relations Coordinator you are
trying to reach, a list of staff and phone numbers are also provided
General Questions Line
Prompt 1: Forwards calls that are not related to
Site Remediation to the Public Access Center at 609-777-3373.
Prompt 2: Directs calls related to Underground Storage
Tanks (UST) to the UST sub-menu.
• Prompt 1: Forwards questions about an existing home heating
oil tank case
o Prompt 1: Questions regarding existing Unregulated Heating
Oil Tank cases are forwarded to 609-292-1251.
o Prompt 3: Other general questions about Home Heating Oil Tanks
are forwarded to the Community Relations Coordinator at 609-984-6230.
• Prompt 2: Forwards calls to Registration & Billing
for regulated underground storage tanks at 609-633-1464.
• Prompt 3: Forwards calls regarding closure of a regulated
tank to 609-633-1464.
• Prompt 4: Forwards calls regarding the UST regulation or
an existing UST case to 609- 292-8761.
Prompt 3: Forwards specific calls about ISRA, the
Industrial Site Recovery Act to the ISRA sub-menu
• Prompt 1: Forwards calls about entering into the ISRA process,
such as ISRA applicability and expedited reviews to 609-633-1464.
• Prompt 2: Forwards calls about an existing ISRA case to
Prompt 4: Forwards calls about child care licensing
requirements to 609-984-2038.
Prompt 5: Forwards calls regarding public notification
signs and letters, and all other general inquiries to the Community
Relations Coordinator at 609-984-6230.
Prompt 6: Return to the main menu
Community Relations Coordinators
Kloo, Karen (Manager)- 609-777-1971
Administrative Assistant- 609-341-3118
Herzberg, Mark- 609-633-1369
Qureshi, Sana- 609-984-2038
Shannon, Suzanne- 609-292-1156
Swartz, Heather- 609-984-7135