The State of New Jersey
NJ Department of Banking and Insurance
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About the Department
   

The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers and promotes the growth, financial stability and efficiency of those industries.

The Department's main offices are located in the Mary Roebling building at 20 West State Street (corner of West State Street and North Warren Street), in Trenton. The Department also maintains a consumer center in Newark.

The Department's Automated Hotline:
1-800-446-7467

Consumers can file for assistance with the Department if they need help with a banking, insurance or real estate issue/complaint.

The Department of Banking and Insurance is comprised of three main units - the Division of Banking, the Division of Insurance and the New Jersey Real Estate Commission. (Contact information for specific units is located below.)

 
Contact Us

NJ Department of
Banking and Insurance
20 West State Street
PO Box 325
Trenton, NJ 08625

Phone: 609-292-7272
Hotline:
1-800-446-7467

Newark Consumer Center
153 Halsey Street
Newark, NJ 07102
Phone: 973-648-4713
FAX: 973-648-4325


File for assistance with the Department if you need help with a banking, insurance or real estate issue/complaint
     
Contact Information   General Information
 
 
Division of Banking
Main Phone: 609-292-7272
PO Box 040, Trenton, NJ 08625 is for all Banking Division addresses unless noted in the listing below.
Banking Advisory Board
Phone: 609-292-3420
Consumer Inquiry and Response Center (CIRC)
Consumer Inquiries and Complaints
Phone: 609-292-7272
or 1-800-446-7467
FAX: 609-454-8468

More information...How to Request Assistance (Consumer Inquiries and Complaints)

Depositories
Depository Charters; Applications; Examinations; Filings; Reports
Phone: 609-292-7272 ext. 50056
FAX: 609-292-6703

More information...Depositories

Licensing Services, Banking
License types include: Residential Mortgage Lender; Correspondent Residential Mortgage Lender; Residential Mortgage Broker; Mortgage Loan Originator; Consumer Lender; Sales Finance Company; Motor Vehicle Installment Seller; Home Repair Contractor/Home Repair Salesperson; Home Financing Agency; Pawnbroker; Check Casher; Insurance Premium Finance Company; Debt Adjuster (Non-Profit Consumer Credit Agency); Foreign Money Transmitter; Money Transmitter; High Cost Home Loan Credit Counselor

PO Box 473, Trenton, NJ 08625
Phone: 609-292-7272
FAX: 609-633-0822
E-mail: bliconline@dobi.state.nj.us

More information...Licensing Services, Banking
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Division of Insurance
Main Phone: 609-292-7272
PO Box 325, Trenton, NJ 08625 is for all Insurance Division addresses unless noted in the listing below.
Consumer Inquiry and Response Center (CIRC)
P.O. Box 471, Trenton, NJ 08625-0471
Consumer Inquiries and Complaints
Phone: 609-292-7272
or 1-800-446-7467
FAX: 609-454-8468

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Individual Health Coverage Program (IHC)
Insurance reform program that guarantees access to health coverage for individuals, regardless of health status, age, claims history, or any other risk factor
Phone: 609-633-1882
FAX: 609-633-2030

E-mail: ellen.derosa@dobi.state.nj.us


More information...How to Request Assistance (Consumer Inquiries and Complaints)
Insurance Claims Ombudsman
PO Box 472, Trenton, NJ 08625

Consumer advocate providing information and assistance on insurance related issues
Phone: 609-292-7272 or 1-800-446-7467
FAX: 609-292-2431
E-mail: ombudsman@dobi.state.nj.us

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Insurance Education
Responsible for insurance education/approved schools, course outlines, continuing education
Phone: 609-292-7272 ext. 50552
FAX: 609-984-2792
E-mail: insed@dobi.state.nj.us


More information...How to Request Assistance (Consumer Inquiries and Complaints)
Licensing Services, Insurance
PO Box 327, Trenton, NJ 08625

Original Applications; License Renewals; License Certifications and Agency Contracts
Phone: 609-292-7272
FAX: 609-984-5263
E-mail: inslic@dobi.state.nj.us

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Life and Health
PO Box 470, Trenton, NJ 08625
Policy Form Inquiries
Phone: 609-
292-5427
FAX: 609-633-0527

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Managed Care Plans (HMOs)
Financial Solvency
Phone: 609-292-5350

Non-Financial Solvency
Phone: 609-292-5427  

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Mandated Health Benefits Advisory Commission
Phone: 609-292-3100
FAX: 609-633-0527
E-mail: mhbac@dobi.state.nj.us


More information...How to Request Assistance (Consumer Inquiries and Complaints) 
Market Conduct Examinations & Anti-Fraud Compliance Unit
PO Box 329, Trenton, NJ 08625
Clifton Day, Manager, Market Conduct and Anti-Fraud Compliance

Phone: 609-341-2513 ext. 50197
FAX:  609-292-5337
E-mail:  clifton.day@dobi.state.nj.us

Anti-Fraud Compliance Unit
Anti-Fraud Prevention and Detection Plans & Annual Report
Forms & Filings
Phone: 609-341-2513 ext. 50201
E-mail: MCEAFC@dobi.state.nj.us

Automobile Insurance Identification Card Unit
Phone: 609-341-2513 ext. 50197
E-mail:  autoidcards@dobi.state.nj.us

More information...How to Request Assistance (Consumer Inquiries and Complaints)

Property and Casualty
Regulates rates, rules and forms for property and casualty insurance (auto, commercial, personal lines, title)
Phone: 609-984-7310
FAX: 609-777-0019


More information...How to Request Assistance (Consumer Inquiries and Complaints)
Small Employer Health Benefits Program (SEH)
Insurance reform program that guarantees access to health coverage for small employers, regardless of health status, age, claims history, or any other risk factor
Phone: 609-633-1882
FAX: 609-633-2030

E-mail: ellen.derosa@dobi.state.nj.us

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Solvency Regulation
Phone: 609-292-5350
FAX: 609-292-6765

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Surety Companies Listing
Phone: 609-292-5350

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Surplus Lines
Producer license authority
Phone: 609-292-7272

Taxes and placements
Phone: 609-292-535
0

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Third Party Administrators/Third Party Billing Services (TPA/TPB)
Phone: 609-292-5427

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Verification of Licensed Insurance Companies and Listings
Phone: 609-292-5350

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Viatical Settlement Providers Licensing
Phone: 609-292-5427

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Workers Compensation (Self Insurance)/Corporate Employer Plans Only
Process applications for exemptions and regulate companies currently exempted
Phone: 609-292-5350 

More information...How to Request Assistance (Consumer Inquiries and Complaints)
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NJ Real Estate Commission
Main Phone: 609-292-7272
FAX: 609-292-0944
PO Box 328, Trenton, NJ 08625-0328
is for all Real Estate Commission addresses unless noted in the listing below.
Consumer Inquiry and Response Center (CIRC)
Consumer Inquiries and Complaints
Phone: 609-292-7272
or 1-800-446-7467
FAX: 609-454-8468

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Education Section, Real Estate
Oversees State licensed schools, directors, and instructors
Phone: 609-292-7272

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Licensing Services, Real Estate
Licenses individuals as salespersons, brokers and business entities as brokers; process related matters

Phone: 609-292-7272
E-mail:
relic@dobi.state.nj.us

More information...How to Request Assistance (Consumer Inquiries and Complaints)
Subdivided Land Sales Control, Bureau of
Regulates the sale and marketing of certain residential out-of-state properties (subdivided lots, timeshares, condominiums and other properties subject to community associations) when offered in New Jersey
Phone: 609-292-8385 

More information...How to Request Assistance (Consumer Inquiries and Complaints)
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Office of Public Affairs (for All Media Requests)
Main Phone: 609-292-5064
FAX: 609-292-5571
PO Box 325, Trenton, NJ 08625-0325

E-Mail: Edward Rogan or Marshall McKnight

The Office of Public Affairs is responsible for communicating information about the New Jersey Department of Banking and Insurance to the public. The Office responds to all questions from the media, as well as correspondence from consumers received directly by the commissioner or referred by legislators and the governor. The Office issues press releases and newsletters, and produces buyer's guides and informational pamphlets on a variety of banking, insurance and real estate matters. (For more information, visit our Consumer menu.)

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Other Resources

NJ Commercial/Personal Auto Insurance Plan
Mount Laurel Corporate Center, 10000 Midlantic Drive, Suite 403 West, Mount Laurel, NJ 08054
Phone:
1-800-652-2471
FAX: 856-722-9382

Web site: https://www.aipso.com/PlanSites/NewJersey.aspx

NJ Family Care
Phone: 1-800-701-0710
Providing affordable health coverage for children and certain low-income parents

Web site: www.njfamilycare.org
NJ Guaranty Association
New Jersey Property-Liability Insurance Guaranty Association
New Jersey Medical Malpractice Reinsurance Association
Surplus Lines Insurance Guaranty Fund
Unsatisfied Claim and Judgment Fund (UCJF)

222 Mount Airy Road, Basking Ridge, NJ 07920
Phone: 908-382-7100
FAX: 908-382-7150

Web site: www.njguaranty.org
Office of the Insurance Fraud Prosecutor, NJ Division of Criminal Justice
Investigates Medicaid and insurance fraud
Phone: 1-877-55-FRAUD


Web site: www.nj.gov/oag/dcj/njinsurancefraud/
Links to Other Resources (Other sources of banking, insurance and real estate information)
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Directions to the NJ Department of Banking and Insurance

The Department's main offices are located in the Mary Roebling building at 20 West State Street (corner of West State Street and North Warren Street), in Trenton.

From the NORTH

  • Route 1 South to Trenton. Exit at Perry Street. Turn left at traffic light (Facing Trenton Fire Headquarters). Follow Perry Street to the 4th traffic light. Turn left onto Warren Street. Look for parking garage on left.
  • Department of Banking and Insurance is located in the 12-story building diagonally across from the garage.

From the SOUTH

  • Route 295 North to Route 129 North. Route 129 North to Route 1 North. Exit at Perry Street (first exit). Turn left at stop sign (facing Trenton Times building). Follow Perry Street to fifth traffic light. Turn left onto Warren Street. Look for parking garage on left.
  • Department of Banking and Insurance is located in the 12-story building diagonally across from the garage.

From the EAST

  • Route 195 West to Route 129 North. Route 129 North to Route 1 North. Exit at Perry Street (first exit). Turn left at stop sign (facing Trenton Times building). Follow Perry Street to fifth traffic light. Turn left onto Warren Street. Look for parking garage on left.
  • Department of Banking and Insurance is located in the 12-story building diagonally across from the garage.
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Employment Opportunities
For more information about obtaining employment at DOBI, or any NJ State job, please contact the NJ Civil Service Commission.
 
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New Jersey Department of Banking and Insurance