BULLETIN NO: 01-20

TO: ALL ENTITIES LICENSED, CHARTERED OR REGULATED BY THE DEPARTMENT OF BANKING AND INSURANCE, AND MORTGAGE LOAN SERVICING COMPANIES

FROM: DONALD BRYAN, ACTING COMMISSIONER

RE: DISRUPTION TO POSTAL SERVICES RESULTING FROM RECENT ANTHRAX ATTACKS

The recent anthrax attacks on postal facilities in New Jersey, New York and Washington, D.C. have caused significant delays in the processing and distribution of mail. These delays and disruptions of postal services may result in the late delivery of payments for insurance premiums, loans and other bills. In many cases, these may be from customers with strong payment histories. The Department encourages all insurance companies, insurance producers, banks, savings banks, savings and loans, credit unions, licensed lenders, other licensed or regulated persons or entities, and mortgage loan servicing companies to take into consideration the difficulties that customers have and may continue to have in making timely payments through the mails. The Department further encourages the above mentioned persons and entities to appropriately consider relaxing due dates for payments, waiving late fees or other penalty charges and refraining from negative credit reporting in connection with affected customers. Your cooperation during these very trying times is greatly appreciated.

The Department will continue to monitor this situation and issue further communications by bulletin or on our website, www.njdobi.org, as deemed appropriate. If any person or entity has questions regarding this Bulletin, they may contact:

For Insurance: Jean M. Bickal, Assistant Commissioner

Phone - (609) 292-4047

E-mail - jean.bickal@dobi.state.nj.us

For Banking/Financial Institutions: Robert M. Cittadino, Special Assistant to the Director

Phone - (609) 292 - 0669

E-mail - robert.cittadino@dobi.state.nj.us

11/2/01 /s/Donald Bryan Acting Commissioner