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| Consumer Alert: Beware of Health Insurance Scams |
Updated December 2009 |
As a result of the cost of health insurance, small employers and individual consumers are seeking ways of finding health care coverage that is within their budget. Unfortunately, this environment creates a setting for scams in which criminals market various low-cost fraudulent health plans, often claiming that state insurance laws don't apply. These individuals and their associated companies recruit unlicensed persons and insurance agents to sell so-called "ERISA plans," "union plans” or other purported “legitimate insurance." Claims may be initially paid by these fraudulent plans, however, in many cases people are left with no valid insurance coverage and thousands of dollars of unpaid medical bills, as the scam operators strip premium dollars and leave these fraudulent enterprises bankrupt. Additionally, there has been a proliferation of non-insurance products that are marketed as alternatives to traditional health insurance. While such plans may look like regular insurance, many come with significantly greater risks and fail to provide any savings in healthcare costs. Some plans may fail to pay any claims and do not in fact provide any insurance coverage at all but are only discount plans.
If you have questions regarding legitimate health insurance plans, contact the Department at 609-292-7272 or 1-800-446-7467. |
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How to Protect Yourself Against Fraudulent Health Insurance Plans |
"Red flags" to Look For
- Offers received via Fax, listing toll-free numbers or a website with no identifying information which can change or be taken down as soon as the plan comes under investigation.
- Coverage is offered at lower rates and with better benefits than can be found from licensed insurers -- the offer is "too good to be true."
- The agent or company tells you that this is a "one-time deal" or your "last chance" for this special savings.
- Claims that the Plan is registered with the Secretary of State. (The Department regulates health insurance plans.)
- You are asked to pay a “membership fee.”
- You are told that the plan is not regulated under State law.
- You have purchased coverage and claims are not being paid.
- A "union plan" is sold by an agent.
- A "union plan" is available but no other traditional union benefits are present.
- The agent or company becomes evasive when you ask about state insurance licenses.
- The agent or company insists on cash payments.
- The agent or company asks for detailed personal financial information that is not needed to write health insurance.
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| Types of Health Plans |
Traditional Health Insurance - These insurance products are
protected by what is called a "guarantee fund" which provides
reimbursement for covered services in the event an insurer becomes
insolvent. The State has substantial oversight over the financial
solvency of insurance carriers. This is one way in which New Jersey
State law protects you. If you are looking to buy an insurance or
HMO product, you need to make sure the entity is licensed to sell
business in New Jersey.
Self-funded Plans - An alternative to an insurance product
is a self-funded (or sometimes called a self-insured) plan. A self-funded
benefit plan is one in which an individual, employer or union retains
a substantial portion of the risk of loss from medical expenses
rather than transferring the risk, for a fee, to an insurance company
or HMO.
Single Employer Plans - These are benefit plans set up
by a single employer, usually a large employer, for its employees.
True single employer plans are regulated solely by the federal
government. However, fraudulent plan operators often attempt to
avoid state regulation by misrepresenting that an arrangement
is a "single employer plan," particularly when marketing
to small employers. If you have any doubts, contact the NJ
Department of Banking and Insurance.
Multiple Employer Plans - In many cases a group of employers
may be covered under a self-funded plan. For a group of employers,
these arrangements are known as multiple employer welfare arrangements
or "MEWAs." These self-funded arrangements are often
referred to as "ERISA" plans, named after the federal
Employee Retirement Income Security Act, a law that regulates
these plans. MEWAs are regulated jointly by the Federal Department
of Labor and State insurance departments. |
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| Consumer Information on Self-Funded
MEWAs |
There is no state guarantee fund applicable either to self-funded single
employer plans or a self-funded MEWAs. If a MEWA refuses to pay a claim
or goes bankrupt, the NJ Department of Banking and Insurance will
not be able to provide assistance to ensure that valid claims are paid.
A significant number of MEWAs nationally have been unable to pay claims
as a result of insufficient funding, inadequate reserves or because of
individuals who have drained the MEWA's assets through excessive administrative
fees and outright embezzlement.
MEWAs operating in New Jersey - All MEWAs are required file an
"M-1" with the U.S. Department of Labor. If you are
offered coverage that is not from a licensed insurance company, you should
check whether the entity has submitted an M-1 filing.
Further, even if a MEWA has filed an M-1, the filing does not ensure
that the entity is operating lawfully and has complied with all federal
and state laws. Moreover, an M-1 filing does not ensure that the entity
is financially sound. There are many instances of entities filing false,
misleading or inaccurate M-1 information. The Department of Banking and Insurance registers all self-funded MEWAs that are permitted to operate in the New Jersey.
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Before Enrolling in a MEWA: |
1. Contact the Department of Banking and Insurance to make sure
the company and the agent are permitted to conduct business in New
Jersey.
2. Never pay for insurance until you are certain the agent and
company are legitimate.
3. Fraudulent policies are often sold through direct mail solicitations
or over the Internet. Be especially cautious before responding to
these solicitations.
4. Always pay by check or money order, and write your policy number
on the check.
5. Ask for a receipt for all payments. The receipt should include
your policy number, the date of payment and the name of the health
plan.
6. If you don't receive your plan documents within 30 days, call
the company and demand proof of coverage.
7. Read the plan documents when you receive them. If you have any
questions or concerns, contact your agent, the company or the Department
of Banking and Insurance.
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| Information About Discount Programs |
A Discount Program is a program under which a subscriber is able
to access medical services or supplies at a discounted rate from
participating providers, such as doctors and hospitals. While these
products are sometimes marketed to look like insurance, they are
not insurance programs. If you are not sure whether the product
is insurance, you should ask whether a licensed insurance carrier
is offering the product and verify this information with the insurance
company.
If you do not have health insurance coverage in addition to a discount
program, you can be left with a substantial liability for payment
to providers. For example, a 10% discount applied to what generally
would be $100,000 bill for medical services would still leave a
person with a $90,000 liability. While some reputable entities offer
discount programs, fraudulent operators are also marketing such
services.
Before Purchasing a Discount Program:
- Ask for a list of participating providers
- Contact each provider that you intend to visit
- Find out what the provider normally charges for the services
you are interested in receiving.
- Make sure the provider offers the promised reduction in fees.
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