The State of New Jersey
NJ Department of Banking and Insurance



Home > Insurance Division > Life and Health > Life and Health Actuarial > Rate Review
Health Insurance Education revised 05/12/2017
Rate Review Process; Consumer and Carrier Resources
  The Rate Review Process
  Additional Information
  Additional Resources
  Rate Filing Resources for Carriers

The Rate Information & Oversight (RIO) program was established within the New Jersey Department of Banking and Insurance (DOBI) to allow for transparent coordination of consumer information with regard to rates, which are sometimes referred to as premiums.

This program allows actuarial staff to:

  • Respond to inquiries from consumers about rates for various forms of health insurance, including comparison of rates;
  • Monitor public comments on rates and rate filings;
  • Respond to rate complaints; and
  • Monitor the quality of information filed by the carriers.

If you have any feedback or comments on the information provided here, please send your e-mail to: For complaints about rates, please click here.

Note: E-mails sent to this address will generate an automated response. This e-mail address is for consumers to provide FEEDBACK and COMMENTS on rate increases for Individual Health Coverage (IHC) or Small Employer Health Benefits (SEH) insurance policies.

COMPLAINTS AND INQUIRIES are handled through a separate unit.  If you are filing a COMPLAINT, or have an INQUIRY, about any type of insurance, including Long Term Care, you must use the Insurance Complaints / Inquiries process.

The Rate Review Process:

Under NJ State law, DOBI has the authority to review and disapprove rate filings that are found to be incomplete or not in substantial compliance with the law. 

DOBI’s rate review process determines if the rate increase is unreasonable if, for example:

  • It is based on faulty assumptions or unsubstantiated medical trends.
  • It charges different prices to people who pose similar risks.
  • It does not meet Minimum Loss Ratio (MLR) standards.
  • It does not comply with permissible rating factors.

The federal government has determined that New Jersey has an effective rate review program.

Additional Information:

The Individual Health Coverage (IHC) Program was created to ensure that people without access to employer or government sponsored health care programs could purchase health coverage for themselves and their families from a variety of private carriers.

The Small Employer Health Benefits (SEH) Program became operational in 1994 to ensure small employers: (1) have access to small group health benefits plans without regard to the occupation of the group, or the health status of any of the group's members; and (2) have the ability to renew the coverage from year to year regardless of the group's claims experience or any changes in the health status of the group's members.

Additional Resources:

Consumer Assistance
Information and resources about other NJ programs may be found at:
Insurance Company Rate Increases

The Affordable Care Act (ACA) requires that insurers planning to significantly increase plan premiums submit their rates to either the state or federal government for review. The threshold for this requirement is 10%.

The rate review process is designed to improve insurer accountability and transparency. It ensures that experts evaluate whether the proposed rate increases are based on reasonable cost assumptions and solid evidence and gives consumers the chance to comment on proposed increases.

The ACA also requires that a summary of rate review justification and results be accessible to the public in an easily understandable format.

Options for Health Insurance

Small employers may qualify for Federal tax credits that make it more affordable to provide health insurance to their employees.  Further information is available at:

Individuals may find details on the types of health insurance plans best suited to their needs and the associated costs at:

FAIR Health

FAIR Health is a national corporation whose mission is to bring transparency to healthcare costs and health insurance information through comprehensive consumer resources. The web site offers educational articles and videos about the healthcare insurance reimbursement system on topics such as

  • Understanding Your Explanation of Benefits (EOB);
  • "Plain speak" to help consumers better understand the healthcare system;
  • “Reimbursement 101” to help navigate the twists and turns of healthcare reimbursement; and
  • A glossary of common health terms intended to help educate consumers
National Association of Insurance Commissioners (NAIC) NAIC Insure U
The National Association of Insurance Commissioners is the organization of insurance regulators from the 50 states, the District of Columbia and U.S. territories. It publishes consumer information on a variety of insurance-related topics, including addressing Frequently Asked Questions about health care reform.
Rate Filing Resources for Carriers
OPRA is a state law that was enacted to give the public greater access to government records maintained by public agencies in New Jersey.
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New Jersey Department of Banking and Insurance