| ContentArea |
21st-Century Life and Careers
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| Standard |
9.4 Career and Technical EducationAll students who complete a career and technical education program will acquire academic and technical skills for careers in emerging and established professions that lead to technical skill proficiency, credentials, certificates, licenses, and/or degrees. (For descriptions of the 16 career clusters, see the Career Clusters Table.)
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| Strand |
D. Business, Management & Administration Career Cluster
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| Pathway |
(6) Operations Management
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| By the end of grade |
Content Statement |
CPI# |
Cumulative Progress Indicator (CPI) |
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12
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Systems:
- Roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment impact business operations.
- Key organizational systems impact organizational performance and the quality of products and services.
- Understanding the global context of 21st-century industries and careers impacts business operations.
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9.4.12.D.(6).1
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Demonstrate knowledge of positive, ongoing customer relationship practices.
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9.4.12.D.(6).2
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Plan the use of financial resources.
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9.4.12.D.(6).3
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Plan and monitor day-to-day activities based upon maintaining and improving operational business functions.
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Ethics and Legal Responsibilities: Legal responsibilities, professional ethics, and codes of conduct affect management practices, business performance, and regulatory compliance, as well as the confidence of customers, business partners, and investors.
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9.4.12.D.(6).4
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Demonstrate knowledge of laws and regulations affecting business operations and transactions to ensure compliance with industry requirements.
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Technical Skills: Technical knowledge and skills play a role in all careers within the cluster and pathway.
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9.4.12.D.(6).5
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Demonstrate knowledge of inventory tracking technology to facilitate operational controls.
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