New Jersey Department of Families & Children State Central Registry Tour
In recognition of Domestic Violence Awareness Month, I went to the New Jersey State Central Registry, a division of the Department of Families & Children, to take a look at the progress they have made in helping residents of our state find the services and help they need. I was able to go on a tour of the call center and meet with the employees that answer these, most times very difficult, phone calls. The SCR was created in 2004 as part of statewide reforms designed to more effectively protect children from abuse and neglect... and I have to say, that they are clearly making a difference. They are open around the clock taking calls. On average they handle 14,000 to 15,000 calls a month! It was incredibly impressive to learn about how far SCR has come since it's inception in 2004. As part of my tour of the facility, I was able to sit in on a Domestic Violence Training Session with employees of the SCR. The employees must go through regular extensive training to stay up to date on how to handle calls that come in. I applaud the men and women that work at the New Jersey State Central Registry for their hard work, helping to keep the children and families and New Jersey safe.