. Performance Summary
. Service and Access
. Doctors and Medical Care
. Staying Healthy
. Getting Better /
Living with Illness
. Getting Better /
Living with Illness (Part 2)
. Choosing Your Health Plan
. Taking Responsibility for
Your Health Care
. Contacting Your Health Plan
. Other Important Resources
. Appeals and Complaints
. Consumer Bill of Rights
. HMO and POS Plan Differences

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Plan Comparison Tool


2000 HMO Performance Report

Quality Matters

Important Questions about the quality of New Jersey health plans

What do you know about the quality of New Jersey health plans?

This report provides information about:

  • How consumers rated their health plans and doctors
  • How easily consumers got the care they needed
  • How well health plans provided preventive care, such as immunizations and mammograms, to help people stay healthy
  • How well health plans cared for people who are ill, such as managing the cholesterol level of people with heart disease

Why is the quality of health care important?

Not all health plans are the same. Health plans differ in how well they keep people healthy and care for them when they become sick. That's why learning about health care quality is important.

  • If you are a consumer, the quality of care provided by your health plan may influence your health and your family's health.
  • If you are an employer, the quality of care provided by your health plan may influence absenteeism, employee productivity and your company's health care costs.

What should you consider when choosing your health plan?

You can use this report, along with cost and benefit information available from your employer or the health plan, to choose the best health plan for you.

When choosing a health plan, consider:

  • Whether your doctor or health care provider is available in the plan
  • Whether the plan offers the benefits you want
  • How much the plan will cost you (look at both monthly premiums and out-of-pocket expenses such as copayments, coinsurance and deductibles)
  • How well the plan performs in areas most important to you

Look at Quality
See health plan performance

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