Cover Letter Quality Matters Performance Summary Service and Access Doctors and Medical Care Staying Healthy Getting Better / Living with Illness (Part 1) Getting Better / Living with Illness (Part 2) Choosing Your Health Plan Taking Responsibility for Your Health Care Contacting Your Health Plan Appeals and Complaints Other Important Resources HMO and POS Differences Consumer Bill of Rights Return to Cover Page Performance Report (PDF) Plan Comparison Tool Allows you to choose specific plans for comparison
			Performance Summary How New Jersey Health Plans Perform Overall This chart summarizes New Jersey health plan performance in four broad areas by comparing each plan’s performance to the statewide plan average. Each broad area is made up of several performance measures, which are further described on the following pages. Higher than average scores mean better performance. Performance Compared to the Average   Higher than the New Jersey health plan average   About the Same as the New Jersey health plan average   Lower than the New Jersey health plan average

Health Plan	Service and Access	Doctors and Medical Care	Staying Healthy	Getting Better/ Living with Illness
Aetna USHC-HMO/POS
AmeriHealth-HMO/POS
CIGNA-HMO/POS
Horizon-HMO
One Health—HMO				NC
Oxford-HMO/POS
PHS-HMO/POS
United-HMO/POS
University-HMO/POS				NC
WellChoice—HMO			NC	NC

NC - Insufficient information was reported by health plan for calculation of the score.