This section (pages 6 and 7) shows how the health plans compare to the New Jersey plan average in working with doctors to provide high quality medical care to their members.

Higher than average scores mean better performance.

Performance Compared to the Average
	Higher than the New Jersey health plan average
	About the same as the New Jersey health plan average
	Lower than the New Jersey health plan average

Health Plan	Rating of health care	Getting care quickly	Rating of personal doctor	How well doctors communicate
Aetna- HMO/POS
AmeriHealth-HMO/POS
CIGNA-HMO/POS
Health Net-HMO/POS
Horizon-HMO
Oxford-HMO/POS
United-HMO/POS
UHP-HMO/POS
WellChoice-HMO

Due to differences in sample size, health plans with the same or similar scores can have different circle ratings.

See each health plan's scores below:

Rating of health care	Getting care quickly
Rating of personal doctor	How well doctors communicate

Rating of health plan
Percent of members who rated their quality of care a 9 or 10 on a scale from 0 (worst possible) to 10 (best possible):

NJ Plan Average
Aetna
AmeriHealth
CIGNA
Health Net
Horizon
Oxford
United
UHP
WellChoice

Getting care quickly
Percent of members who said they always were able to obtain advice, get timely appointments and get care for an illness or injury never had to wait over 15 minutes past appointment time to see a provider:

NJ Plan Average
Aetna
AmeriHealth
CIGNA
Health Net
Horizon
Oxford
United
UHP
WellChoice

Rating of personal doctor
Percent of members who rated their personal doctor a 9 or 10 on a scale from 0 (worst possible) to 10 (best possible):

NJ Plan Average
Aetna
AmeriHealth
CIGNA
Health Net
Horizon
Oxford
United
UHP
WellChoice

How well doctors communicate
Percent of members who said their doctor always listened carefully explained things clearly showed respect spent enough time with them:

NJ Plan Average
Aetna
AmeriHealth
CIGNA
Health Net
Horizon
Oxford
United
UHP
WellChoice