NJ Medicare Information & Referral Service: 1-800-792-8820
The service is provides free, unbiased counseling for seniors regarding Medicare and other insurance issues. Individuals with concerns that cannot be addressed over the phone are referred to the State Health Insurance Assistance Program (SHIP) office in their county for assistance.
The unit also administers, and is the out-of-state default service for, the ADRC hotline at 877-222-3737. This number connects people calling from a landline within the state to their county office on aging where they can learn about and apply for a broad range of services.
In 2015, nearly 47,300 seniors and caregivers received information and assistance by calling 800-792-8820. Another 170,000 callers reached their county offices on aging, including an estimated 75,000 who used the ADRC toll-free number.
In addition to calls, the unit also responded to approximately 1,000 constituent letters and emails.