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P.O. Box 160
Trenton, NJ
Contact: Mike Horan
Cathleen Lewis
Kevin Cranston
609-292-5203
RELEASE: October 10, 2007

 

MVC Marks Grand Reopening of Bayonne Agency
Harrington unveils latest Model Agency

(BAYONNE) – New Jersey Motor Vehicle Commission (MVC) Chief Administrator Sharon A. Harrington today celebrated the grand reopening of the Commission’s Bayonne Agency with a ceremonial ribbon cutting. Closed for renovations since August 3, the Bayonne Agency is the latest MVC facility to meet Model Agency standards. Joined by state and local officials, Harrington highlighted features of the improved facility and expressed the MVC’s strong commitment to providing clean, comfortable and modern facilities for its customers.

“We are making every effort to modernize our facilities statewide to better serve MVC customers. Renovating and expanding this agency in Bayonne is another step in accomplishing this task,” Harrington said. “Through careful planning, the MVC has wisely invested in customer service, technology and security for its facilities. This investment allows us to continue down the path of becoming a model of excellence in motor vehicle services.”

The Model Agency concept was established following a 2004 comprehensive MVC Siting Study, performed by Standard and Poor’s Corporate Value Consulting. The study analyzed all aspects of MVC facilities, including locations, service times, transit access, population growth trends and transaction volume projections over a five-year period. The Model Agency is what the MVC considers a proper agency setup that provides the necessary means to effectively serve customers, including a minimum of 6,000 square feet of space, with ample counter workstations and improved public areas that allow a customer to be better served without standing in line for extended periods of time.

Located at 1347 Kennedy Boulevard in the Family Dollar Plaza, the Bayonne Agency now provides 6,250 square feet of business space (up from 4,309), and includes 15 customer service counters (up from 10) and three digital driver license camera stations. Customers will also find expanded waiting areas and restrooms, along with plenty of parking. Bayonne is the MVC’s 13th agency to meet Model Agency standards.

Bayonne customers will be assisted by 21 staff members in a pleasant, bright, clean environment. Hours of operation at the Bayonne Agency are weekdays 8 a.m. to 4:30 p.m., with late hours on Tuesday evenings until 7:30 p.m., and Saturday hours from 8 a.m. to noon.

Harrington encouraged MVC customers to avoid the end- and beginning-of-the-month rush at MVC agencies by planning to visit mid-week and mid-month. Additionally, a number of transactions may also be completed online at www.njmvc.gov.