MVC to Begin Driver Testing Modernization Project
Latest technological infrastructure improvement to enhance security and reliability
(TRENTON) - New Jersey Motor Vehicle Commission (MVC) Acting Chief Administrator Shawn B. Sheekey announced today the award of a contract to overhaul the agency’s antiquated driver testing system. Known as the Driver and Road Test Scoring System (DARTSS), the project will modernize the MVC’s existing Automated Driver License Testing (ADLT) system with a Web-based solution that will provide greater security and improved efficiency for both the knowledge (written) and behind-the-wheel portions of the test.
“DARTSS is another critical investment in our technological infrastructure,” said Sheekey. “As one of our core services, it is essential that we have an efficient and effective driver testing program. Modernizing the existing, outdated system allows us to, once again, make good on the promise we made back in 2003 to improve motor vehicle services in New Jersey.”
The competitively awarded project, which is spearheaded by New Jersey Business Systems of Robbinsville (Mercer County), is expected to run from July 2009 through late spring 2010. The project will introduce a new system that integrates real time information sharing with more efficient data capturing, fraud prevention mechanisms, user-friendly testing and most importantly, reliability.
Under DARTSS, the MVC’s knowledge test will utilize new, networked PCs with centralized access to allow for improved management of tests and scheduling. The testing process will feature a number of security measures to prevent cheating, including randomized tests unique to each applicant. The MVC’s road test will see many changes as well, including the introduction of GPS tracking to prevent fraud, as well as the use of lightweight tablet PCs by Examiners, which will automate testing administrative processes such as scoring. Information obtained by the Examiners can quickly and easily be transmitted wirelessly to other MVC personnel involved in the licensing process, reducing time and labor and ensuring accuracy.
Over the years, the MVC’s nearly 20-year-old driver testing system was prone to glitches and viruses that periodically disrupted testing from location to location. Many times, Examiners were forced to provide the knowledge test in paper form. The current system also presents a number of challenges to the streamlining of business processes because it lacks a networked system that allows for easy sharing of test scheduling and results data between agency personnel.
“The current system is simply well past its time,” added Sheekey. “In recent years we’ve sought to reorganize our operations through technology, cross training and streamlining in order to better serve customers. With upgraded technology, the MVC will gain a tremendous amount of flexibility in its driver testing process.”
Since its inception, the MVC has made a number of investments in technology that have helped to address many of the recommendations outlined by the Fix DMV Commission in 2002. Most notable of the MVC’s use of technological advancements were the implementation of a security-enhanced Digital Driver License in 2004, installation of Point of Service (modernized cash register system) and the current overhaul of the agency’s nearly 30-year-old core computer system, which began in late 2008.