“Today the MVC reaffirms its commitment to providing excellent service to our state’s nearly six million drivers,” said Sheekey. “We applaud the leadership of Governor Corzine for his role in support of wise investments in our technological and physical infrastructure that help us provide an outstanding return to our customers.”
The new agency, located adjacent to the Flemington Inspection Station, is the second prototype agency built on state-owned land and replaced the outdated, leased site in Cinema Plaza on Routes 31/202. The new location provides the customer convenience of one-stop-shopping for agency and inspection services.
Featuring nearly 7,000 square feet of customer and employee space, the Flemington Agency is a modernized building with expanded service windows, photo stations, customer waiting areas and parking.
The design of the new facility was created by architects from STV Incorporated and built by Magnum, Inc. The STV design was first used at the MVC’s Freehold Agency, which opened in January 2009 and will be featured at new sites in South Brunswick and Randolph. All new agencies will be located next to an inspection station on state-owned land.
Funding for renovations and construction of a number of Model Agencies was established through a bond included in the Motor Vehicle Security & Customer Service Act of 2003. The dedicated funds continue to be used to enhance existing facilities and build new Model Agencies to better serve New Jersey residents.
“From the earliest days of the MVC, we have taken a careful, planned approach to all improvements,” said Sheekey. “Whether constructing a new facility to provide better operational amenities or updating core computer technology, the professionals of the MVC have shown themselves to be wise stewards of public resources. Ultimately, every improvement we make has our customers in mind.”
In addition to the many customer service-related improvements, the construction of the Flemington Agency, which occurred throughout 2008 and 2009, has provided a positive boost to the economy. Both the architectural and construction vendors were selected as low bidders from a competitive selection process conducted by the Department of Treasury’s Division of Property and Construction Management. With the importance of saving every penny, the state will also gain a savings of $33,000 annually due to the elimination of the previously leased Flemington Agency location at Cinema Plaza.
Also highlighted during the ceremony were a number of other projects and initiatives centered on improving the MVC’s ability to provide its core services of driver licensing and vehicle titling, registration and inspection. The move to overhaul New Jersey’s driver testing system, which is slated for completion in late spring 2010, will bring greater security, a streamlined business process and better information sharing to both the knowledge and road tests for new drivers. The state’s vehicle inspection program is presently undergoing a major update as new technology and enhanced inspection methods such as undercarriage cameras and vehicle lifts provide a better opportunity to catch safety issues of nearly seven million registered vehicles. The MVC is also poised to move ahead with enhancements to its Digital Driver License in the coming months, adding greater security and utilizing new technology to prevent fraud and abuse.
“Strictly focusing our resources on improving and enhancing the services that our customers require is always the best and wisest investment,” added Sheekey. “We owe it to our customers to continue building on the many positive changes they’ve experienced over the last six years.”