New Jersey Home Page Citizen Business New Jersey Government New Jersey Services A to Z New Jersey State Departments and Agencies
my New Jersey CAIR Support

- I forgot my my New Jersey Log On ID.
- I forgot my my New Jersey Password.
- I answered my challenge question and still haven't been emailed my password.
- What do I enter on the Application Request screen?
- I forgot my ACF2 Log On ID.
- I forgot my ACF2 Password.
- My ACF2 access is denied.
- I get the error "Browser Rejects Printing".






my New Jersey Log On Screen
 Q: I forgot my my New Jersey Portal Log On ID.
 A: Unfortunately a CAIR Role Manager must retrieve your my New Jersey Portal Logon ID. Please send an email with the name you registered as well as your business name to myNJ@state.nj.us requesting assistance.
  To Top
 Q: I forgot my my New Jersey Portal password. How can I retrieve it?
 A: Logon with your my New Jersey Portal user id and use a ? in place of your password. Select the "If you forgot your password click here" link and answer the challenge question. Your password will be sent to your registered email address.
  To Top
 Q: I answered the my New Jersey challenge question and still haven't been emailed my password.
 
 
 A: If you have answered your challenge question correctly and haven't received your password via email, then the email address you registered with differs from the email address you are now using. Please send an email with the name you registered as well as your business name to myNJ@state.nj.us requesting assistance.
  To Top
 
Application Request Screen
 
  To Top
 Q: What do I enter on the Application Request Screen?
 A: Please enter 'TOR3' and press enter.
ACF2 Login Screen
 
  To Top
 Q: I forgot my ACF2 Logon ID.
 A: Unfortunately a CAIR Role Manager must retrieve your ACF2 Logon ID. Please send an email with the name you registered as well as your business name to CAIR_Support@oit.state.nj.us requesting assistance.
  To Top
 Q: I forgot my ACF2 password. My ACF2 access is denied.
 A: Unfortunately a CAIR Role Manager must retrieve/reset your ACF2 Password. Please send an email with the name you registered as well as your business name to CAIR_Support@oit.state.nj.us requesting assistance.
  To Top
 Q: I get the error "Browser Rejects Printing".
 A:
  1. Start the browser.
  2. Select Tools off the top menu bar.
  3. Select Internet Options.
  4. Select the Security tab.
  5. Select the Internet zone.
  6. Select the Custom Level button.
  7. Scroll down to Microsoft VM \Java permissions section
  8. Select Custom settings.
  9. Select the Java Custom Settings Button at the bottom of the dialog box.
  10. Select the Edit Permissions Tab.
  11. Enable the Printing and Protected Scratch Space options under both Unsigned and Signed.
  12. Click the OK button.
  13. Click the YES button when asked if "are you sure you want to change the settings".
  14. You then need to repeat steps 6 through 13 for the Intranet zone on the security tab.
  15. Close the browser and then retry the print process.
  To Top
 
contact us | privacy notice | legal statement | accessibility statement

statewide: njhome | citizen | business | government | departments | search

Updated: 04/26/2005