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Responsibilities Matrix

The Responsibility Matrix lists all activities included in a particular process. In addition to the process activity name each major role involved with that process is also displayed. This is set up in a rows and columns format where the rows are the activities and the columns are the roles. Where the row (activity) meets the column (role) the letters R, A, C, I may be entered, or the cell may be blank. If the cell is blank that indicates that the particular role has no significant involvement with that particular activity.

If the cell displays one of the letters, the role has some significant involvement. It may be that the role Authorizes the work, is Responsible for the work, is Consulted during execution of the work, or is Informed either as part of the activity or upon completion of the activity. This shows exactly the role of an organization in each activity.

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  Last Updated:  October 28, 2010