TEPS Procedure Guide
In July of 1997, the Division
of Pensions and Benefits introduced the Transmittal Electronic
Payment System (TEPS). This system was developed for the use
of local employers for the transmittal of pension contributions,
life insurance premiums, and SACT monies, electronically by
telephone. In 1999, the system was enhanced to allow employers
to remit transmittal shortage statements through TEPS.
Recent further enhancements allow employers to transmit many
payment types via the Internet, as well as by telephone. The
enhanced TEPS will continue to be expanded to accept all
payment types listed in the TEPS Procedures Guide.
The Transmittal Electronic
Payment System is a safe and efficient system that allows payments
from your bank accounts to the Division of Pensions and Benefits
almost immediately. This insures that payments are received safely
and by the due date, as long as the authorizing transmittal is
made in a timely manner.
This system allows you to remit transmittal payments electronically
in either of two ways:
- By simply making a toll free phone
call and entering the information by using the touch tone pad,
- By accessing the TEPS Payment
How TEPS Works
The funds transfer mechanism used
for making the electronic payments is the Automatic Clearing
House (ACH) Debit. This simple method of payment allows the
transfer of funds by authorizing the Division of Pensions and
Benefits to debit your checking account for the retirement system
and the amounts you report each month. The cost of reporting
the ACH debit is assumed by the Division; however, financial
institution fees for the actual transfers of funds are not covered.
We suggest you contact your banking institution and request
a complete fee structure since these charges do vary in the
By Phone: In
order to initiate the payment, the employer must make a toll free
call to provide the security and payment information each month.
If this call is not made each month, the Division of Pensions
and Benefits cannot debit the account. At the conclusion of your
call, you will be given a reference number. This number will serve
as proof of your payment and a "tracking number" in
the event you need to inquire, research or cancel the item. Verification
of the pension payments will appear on the monthly account statement
you receive from your financial institution.
Via the Internet:
To initiate the payment, the employer must log on to www.payments-govonesolutions.com/njpenmenu.
After logging on to TEPS, enter your location number and current
password, which is the same one used with the telephone application.
You will find a user friendly program that will guide you through
the payment, inquiry, or payment cancellation process.
How to Establish
a TEPS Account
To implement this system, a local
employer must file a TEPS
Employer Authorization Form for each pension system administered. You may
also request a TEPS Employer Authorization Form by calling
the Division of Pensions and Benefits at (609) 292-0157.
The completed form should
be faxed, with cancelled check, to 866-568-2495. You will then receive the TEPS access instructions and confirmation of your enrollment as the formal indication that you can begin using the system. Please retain a copy of this form for your records.
After you have submitted a properly
completed TEPS Employer Authorization Form, the application
is prenoted to ensure that the Division has the correct banking
information. This normally takes 12 to 15 days. After successful
prenoting, you will be provided with detailed instructions and
a copy of the TEPS Procedure Guide
for using TEPS.
How to Change Banking
Complete and FAX a TEPS Employer Authorization Form for each affected
retirement system. The information is prenoted, which normally
takes 12 to 15 days. Notice of Changes for TEPS should be submitted
to the Division of Pensions and Benefits on or after
the date that the new checking account becomes effective.
When a reporting district submits
banking change information, it is established procedure to change
your password. After the prenote process is completed, you will
receive a confirmation notice advising that you can begin using
TEPS. This notification provides the new 4-digit password. You
can maintain this password, or follow the instructions immediately
below to change it to one of your choosing.
How to Change Your
You may change your password value
at any time and as often as you wish. See the TEPS
Procedure Guide for instructions.
When Using TEPS
to Make Payments by Phone
The TEPS system permits, or limits
the number of system identified errors to 2 per entry field. If
this limit is exceeded, you will be automatically transferred
out of the touch tone system to a live operator for assistance.
What will the operator
do once I am transferred?
The operator will prompt you through
the same sequence of steps in the touch tone version for reporting
your payment. If you were transferred to the operator due to an
error entry, you will be required to start from the beginning,
with your Location ID number. The operator will not be able to
confirm your location number or password value.
For technical or enrollment
assistance, you may contact the TEPS Helpline between the hours
of 9 A.M. and 7 P.M. EST/EDT, Monday through Friday at 1- 888-835-3345.
What hours are the
The operators are available 24
hours a day, 7 days a week.