Member Benefits Online System
The Member Benefits Online System (MBOS) allows registered PERS members access to their pension and, if applicable, health benefits account information online. Resources available through MBOS include: member account information; beneficiary designation, online pension loan, purchase of service, and retirement applications; and (if applicable) State Deferred Compensation Plan, SACT plan, and health benefits account information. Retirees may also use MBOS to view retirement account information, update an address, change direct deposit information, or update federal and/or New Jersey State income tax withholding.
Before a member can begin using MBOS, they must be registered with MBOS and the MyNewJersey Web site. Registration is free and can be started at:
www.state.nj.us/treasury/pensions/mbosregister.shtml
Members should read and carefully follow the registration instructions, as the process requires several steps. If, after following the MBOS registration instructions, assistance is needed, call the
MBOS Help Desk at (609) 777-0534 or send an e-mail with the subject line "MBOS E-mail" to: pensions.nj@treas.state.nj.us
Division Internet
Address
The Division's Internet address is www.state.nj.us/treasury/pensions
Please share it with your employees.
Telephone
Counseling Services
Telephone counselors
are available by calling Client
Services, at (609) 292-7524 from 7:30 a.m. to 4:30 p.m.,
Monday through Friday, except State holidays.
Contacting the Division's Telephone
Counselors Using a TDD
Members who are hearing impaired
can contact the Division using its TDD number, (609) 292-7718.
A telecommunications device for the
deaf (TDD) is required.
Walk-in Counseling
Services
To speak to a counselor in person
on a walk-in basis (appointments are taken), employees
can visit the Division of Pensions and Benefits, at 50 West State
Street (State Street Square), Trenton, NJ. Counselors are available
Monday through Friday, from 7:40 a.m. to 3:30 p.m. excluding State
holidays. To schedule an appointment, visit www.state.nj.us/treasury/pensions/interview-intro.shtml. Directions to the Division
are available.
The Automated Information System
The Division's Automated Information
System, at (609) 292-7524, offers information specific
to a member's individual account 24 hours a day, seven days a
week, including:
- Loan Information
- Purchase Information
- Withdrawal Information
- Member Account Information
- Health Benefits Information
- Retirement Information
- Deferred Compensation Information
- Supplemental Annuity Collective
Trust Information
The member must have a touch tone phone,
and must input his or her Social Security number in order to gain
access to this information through the Automated Information System.
Division E-mail Address
The Division of Pensions and Benefits' e-mail address is
pensions.nj@treas.state.nj.us
The member should provide his or
her Social Security number or membership number, address, and telephone
number.
Division Mailing
Address
To contact the Division of
Pensions and Benefits by mail, write to:
Division of Pensions and Benefits
Client Services
PO Box 295
Trenton, NJ 08625-0295
The member should provide his or
her Social Security number, membership number, address, and telephone
number.
The New Jersey State Employees
Deferred Compensation Plan
To contact the New Jersey State
Employees Deferred Compensation Plan of the Division of Pensions
and Benefits, the member can call Prudential at 1-866-NJSEDCP (1-866-657-3327), weekdays between 8:00 a.m. and 9:00 p.m. (except State holidays).
The Supplemental Annuity Collective
Trust Fund of New Jersey
To contact the Supplemental Annuity
Collective Trust Fund of New Jersey of the Division of Pensions
and Benefits, the member can call (609) 633-2031, weekdays between 8:15 a.m. and 4:30 p.m. (except State holidays).
Retiree Change of Address
To Contact the Division about
a Change of Address (For Employees Who Are Nearing Retirement
or Have Already Retired Only)
Employees who are retiring soon and
are also planning to move can change a home address by:
- Through the Member Benefits Online System, or MBOS;
- Using the online "Retiree
Change of Address" link;
- Calling or writing Client Services,
to request a Change of Address form.
If the employee is a member of the
New Jersey State Employees Deferred Compensation
Plan, SACT, or ACTS,
he or she must notify these plans of the impending address change
as well.
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