STATE HEALTH BENEFITS PROGRAM (SHBP)
SCHOOL EMPLOYEES' HEALTH BENEFITS PROGRAM (SEHBP)
EXPRESS SCRIPTS/MEDCO UPDATE
SHBP/SEHBP Prescription Drug Plan Members to see Packaging Changes
Beginning May 1, 2013, members who receive medications through the Mail Order or Specialty pharmacy services may notice a change to their prescription drug bottle and packaging.
As Medco continues its transition to become Express Scripts, Prescription Drug Plan members may receive their medications from either an Express Scripts Pharmacy or a former Medco Pharmacy.
You may notice:
- Different prescription bottles – Express Scripts prescription bottles are orange; and Medco bottles are white. Medication may also be dispensed in the manufacturer’s packaging instead of a prescription bottle.
- Different labels – while the information on the label is the same, the type style and layout may be different.
Please be assured that your medications still undergo the same rigorous processes for safety and accuracy.
Q. Why is my medication coming from a different pharmacy?
A. You may now get your prescription from an Express Scripts Pharmacy or from a Medco Pharmacy, depending on a number of factors, including weather, supply, or proximity of the pharmacy to your home.
Q. Why does my prescription bottle/packaging look different?
A. Express Scripts is now shipping from both Express Scripts and Medco pharmacies, so you may notice some changes to the color, shape, and cap of your prescription bottle and the packaging it’s shipped in. There are no changes to your medications and they are being filled and shipped as safely and accurately as they always have.
Q. My medicine is temperature sensitive and it came in different packaging. Is it still safe to take it?
A. Packaging for temperature-sensitive prescriptions may be different based on the pharmacy that it was shipped from, but all packaging meets the temperature requirements for safely shipping your medication.