OPERATIONS

The Processing Branch is responsible for the initial processing of all State tax returns, and the depositing of accompanying revenue. The unit also receives, sorts, and routes general correspondence concerning tax matters and billing and delinquency notices for the Division of Taxation

Transaction Audit is responsible for resolving problems that prevent both individual and business tax returns from posting to their accounts

The Technology and Agency Interface Branch supports all the processing and office automation needs of the Division of Revenue. This includes acting as liaison to the Office of Telecommunications and Information Systems (OTIS), Federal agencies, and other State clients. This unit is responsible for the end user support of all processing and image systems within the Division of Revenue. The unit is also obligated to evaluate and integrate the appropriate new technology into Division processing operations.