This Branch provides in person assistance at 7 offices around the State; responds to email and paper correspondence; produces informational publications and tax return instructions; develops and conducts internal training for Division employees; upon request, provides representatives to speak to civic and professional organizations on New Jersey tax related topics; and gives general tax information via the Division's Web site.
There are 7 Regional Information Centers throughout the State where taxpayers can receive assistance in person on both individual and business tax concerns. The normal hours of operation are 8:30 a.m. to 4:30 p.m., Monday through Friday. Offices are closed on weekends and holidays.
The E-mail Unit responds to most of the general taxpayer e-mail correspondence received by the Division. E-mail now represents nearly 90% of the Division’s incoming general correspondence.
The Publications Unit is responsible for most of the Division's informational publications, including the instructions for individual income tax returns and applications for the property tax relief programs administered by the Division; the quarterly newsletter for tax practitioners, the New Jersey State Tax News; the Annual Report of the Division of Taxation; and brochures and notices. This unit also provides technical tax material for the Division's Web site.
The Outreach Unit provides Division representatives to speak on New Jersey tax related topics to civic and professional organizations.