You can get information on the status of your New Jersey income tax refund either online or by phone.
- Online Inquiry
- Phone Inquiry: 1-800-323-4400 (toll-free within NJ, NY, PA, DE, and MD) or
609-826-4400 (anywhere). Touch-tone phones only. This service is available 7 days a week (hours may vary). You will need the Social Security Number that was listed first on your return and the amount of the refund requested when you call.
These automated systems can tell you if and when your refund was mailed and when you should receive it. The systems also allow you to begin the procedure to trace a lost refund check. If you filed your resident income tax return electronically (or filed a form that was prepared and printed using approved tax software) and requested direct deposit for your refund, the systems can tell you the date it was deposited into your bank account. (Note: The Division of Taxation is not responsible for a lost refund if you entered the wrong account information for a direct deposit. You must contact your financial institution for assistance in such cases.)
If you filed a paper return, information on the status of your refund will not be available for at least 12 weeks from the time the return was mailed. Paper returns are not logged in as they are received. Division of Taxation personnel cannot verify receipt of your return until processing has begun, and the return appears in our computer system.
You can also perform an online search to determine if your refund check was returned to the Division of Taxation by the U.S. Postal Service because of an invalid mailing address. If you discover that your check was returned, you can submit a claim form online to have it reissued.
If you do not have access to a Touch-tone phone, or if you need information about the status of a refund for a prior year, call the Customer Service Center at 609-292-6400 during normal business hours to speak to a Division of Taxation representative.