background shadows

The Address Confidentiality Program (ACP) is a statewide program administered by the Division on Women that provides survivors of domestic violence, sexual assault, stalking and reproductive health patients and providers with a legal substitute address for interacting with all state and local government agencies, in addition to a confidential mail forwarding service. The intent of the ACP is to protect the location of a survivor's physical address (residential, work and/or school) as part of a comprehensive plan to reduce the risk of future harm.  All state and local government agencies must accept the legal substitute address as the participant's legal address of record. 

  • ACP certification is granted by the Division on Women Director or Director's designee and is valid for four years, at which time eligible individuals may reenroll. 
  • ACP services are intended to enhance a comprehensive safety plan and contribute to increased survivor safety.
About The ACP


Address Confidentiality Program Services

The Address Confidentiality Program provides enrolled survivors of stalking, sexual assault, domestic violence and reproductive healthcare with the following core services:

  • A legal substitute address
  • Mail forwarding
  • Direct Service Advocacy

Participants use the substitute address for creating or updating their public records. Participant mail is repackaged and forwarded to each participant at their actual address. ACP services can enhance a comprehensive safety plan and contribute to increased survivor safety. These services are provided at no cost to the program participants.

Substitute Address 
The ACP provides participants with a legal substitute address for home, school and work. Generally, participants should use their substitute address instead of their actually address whenever possible. Under New Jersey law, all state and local government agencies must accept a participant’s substitute address. Private companies may accept the substitute address but are not required to do so. 

How the Substitute Address Works
The substitute address is the address of the ACP office, plus an 'authorization code number' that is unique to each participant household. The authorization code number allows ACP staff to sort participant mail quickly and efficiently. Since the substitute address is used for creating and updating public records, it is not confidential.

Mail Forwarding
The ACP forwards all First-Class participant mail on a daily basis. Mail is not forwarded on weekends and state holidays. The ACP forwards all First-Class mail addressed to participants. First Class mail includes most types of personal mail, such as letters, postcards and bills. This also includes certified and registered mail. The ACP cannot forward marketing mail (junk mail advertisements from businesses or nonprofits or periodicals, magazines, newspapers or newsletters). These items will be returned to sender.

Mail Handling Delay
Participants should expect a delay of 3 to 5 business days. Incorrectly addressed mail may be delayed furthered or returned to sender.

Package Policy
The ACP is unable to forward packages of any type. The only exception at this time is bank checks. All other items will be returned to the sender. ACP participants should make other arrangements to receive packages.

Service of Process and Legal Mail
The ACP acts as the participant's legal agent for the purpose of accepting legal mail and subpoenas, or any other personally serviced document, as long as the service is in the participant's legal name. When the ACP accepts service on behalf of a participant, the participant is legally responsible for complying with the requirements contained in the legal document(s). ACP staff will notify participants about the service and forward the served document(s) by mail.

Direct Service Advocacy
The ACP assists participants with an array of ACP related issues and can advocate on their behalf.

Additionally, ACP does collaborate with stakeholders to overcome barriers and educate those interested in the program.

 


 

 

Contact Information
Non-Emergency Hotline : 1-877-218-9133

 

Mailing Address
Address Confidentiality Program
P.O. Box 207
Trenton, NJ 08602-0207

 

Note: The ACP is in a secure state facility with no public access.