The Answers
I don’t understand the invoice I received,
what do all the various pages, rows and columns mean?
Why did I receive a bill (invoice) when…?
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when
all of this was taken care of by my consultant and no one
physically came out to do any work? |
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You received a bill for DEP staff's time for
“overseeing” the cleanup performed by your consultant.
Overseeing, or oversight, includes reviewing reports and/or
documents submitted to the Department and may not require
Department personnel to visit a site. |
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when my
case had been closed for years? |
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Based on findings from a State Auditors Report it was discovered
that a number of cases had never been properly billed for oversight
costs. A review of our records indicates that your case was
never properly billed. |
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when I
paid my last bill? |
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The invoice that you received is for charges that have incurred
since your last billing period. |
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when I
believe that I have already paid this bill in full and my case
is closed? |
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Contact the Office of Direct Billing & Cost Recovery at 609-633-0701. Please
have your invoice available when you call. |
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when
I am not the person responsible for the bill? |
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Contact the Office of Direct Billing & Cost Recovery at 609-633-0701. However,
you will be required to document in writing why you believe
you are not the person responsible. Please have your invoice
available when you call. |
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when I
sold the property and/or I’m not the current owner of
the property? |
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Contact the Office of Direct Billing & Cost Recovery at 609-633-0701. However,
you will be required to document in writing why you believe
you are not the person responsible or the current property
owner. Please have your invoice available when you call. |
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Back to the
Questions |
What are the current Additive, Fringe and Indirect
rates? What were the previous rates and why did they change? Will
they change again?
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Fiscal year 2010: |
Additive = 23%, |
Fringe = 36.05% |
and Indirect = 173.73% |
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Fiscal year 2009: |
Additive = 23%, |
Fringe = 36.05% |
and Indirect = 173.73% |
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Fiscal year 2008: |
Additive = 23%, |
Fringe = 33.15% |
and Indirect = 163.09% |
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Fiscal year 2007: |
Additive = 23%, |
Fringe = 34.75% |
and Indirect = 95.29% |
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Fiscal year 2006: |
Additive = 23%, |
Fringe = 32.75% |
and Indirect = 95.29% |
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Similar to private industry, public agencies have operating costs that can
increase or decrease from one year to the next. The fringe
rates above are developed annually by the Department of Treasury,
the additive and indirect rates are developed by DEP and are
subject to adjustment each fiscal year.
As stated in a State
Auditors Report [pdf 781 Kb],
SRP was required to update its indirect cost rate. The components
of the indirect cost rate include SRP’s operating and
overhead expenses that cannot be charged as direct salary
charges for a particular case. As an example, based on an independent certified
public accountant’s report [pdf 251 Kb], SRP, for fiscal
year 2008, revised its indirect cost rate to 163.09% **.
In addition, the fringe rate for fiscal year 2008 was revised
to 33.15%.
** Note - Since 2002 homeowners and innocent purchasers,
as determined by the DEP in accordance with N.J.S.A.
58:10B-2.1, have been exempt from indirect rate costs.
Back to the Questions |
What is the status of my No Further Action (NFA)
letter?
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That is a case specific question. Please contact
your Case Manager. However, NFA’s will not be issued
until outstanding invoices are paid.
Back to the Questions |
Who do I to speak to about my case?
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- For general inquiries on your invoice or questions on
the calculations or breakdown of charges you can contact
the Office of Direct Billing & Cost Recovery at 609-633-0701. Please have
your invoice available when you call.
- For case specific questions you should contact your case
manager. Your case manager’s name and Lead Program
are either on the first page of our older invoices or will
be first listed on the 'Balance and Interest Summary' page
of our upcoming new invoice. General phone numbers for the
Lead Programs will be found on the back of the first page
of your new invoice. Or you can go to the State of NJ telephone
directory at:
https://www.nj.gov/nj/govinfo/njgov/employeephone.html
Back to the Questions |
Where do I send correspondence to the Office of Direct Billing & Cost Recovery via the Post Office?
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NJ Department of Environmental Protection
Office of Direct Billing and Cost Recovery, 6th Floor West
P.O. BOX 413
Trenton NJ 08625-0413
Back to the Questions |
Where do I send correspondence to the Office of Direct Billing & Cost Recovery via FED EX / UPS?
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NJ Department of Environmental Protection
Office of Direct Billing and Cost Recovery
Mail Code 401-06L
PO Box 420
401 E. State St.
Trenton, NJ 08625-0420
(Note: When using FED EX / UPS, you must use the actual
street address provided here. Overnight delivery services
will not deliver to a Post Office Box.)
Back to the Questions |
What is the phone number of the Office of Direct Billing & Cost Recovery?
What is the FAX number of the Office of Direct Billing & Cost Recovery?
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Our FAX number is: 609-633-2360. However, if you are officially questioning or disputing an invoice you have received, we ask that you mail your correspondence to us instead of using FAX.
Back to the Questions |
Where do I send payments?
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NJ Department Of Treasury
Division of Revenue
PO BOX 638
Trenton NJ 08646-0638
(Note: Checks must be made payable to “Treasurer,
State of New Jersey”. It is very important
to attach the return payment slip found on the bottom portion
of the invoice. Also, please write the ‘INVOICE
NO.” in the memo field of your check (This number can
be found in the top right corner of your invoice)).
Back to the Questions |
What is my balance owed?
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Your balance and amount owed is located in
the top right box of your invoice that states ‘Amount
Due’.
Back to the Questions |
Can I pay my invoice online?
Can I make monthly payments?
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Contact the Office of Direct Billing & Cost Recovery at 609-633-0701. Under certain circumstances the Department allows for payment
plans. However, the person responsible may need to provide
proof of their finances (e.g., tax records).
Back to the Questions |
Am I eligible for a grant or loan to
pay for cleanup costs?
How can I get a Federal/Tax ID number
to submit payment?
How do I request a copy of my bill or
replace missing pages?
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Contact the Office of Direct Billing & Cost Recovery at 609-633-0701. If possible, please have your invoice available when you call.
Otherwise, please provide a Program Interest ID number or
Billing ID number.
Back to the Questions |
How can I update certain information
on my bill? (e.g., new contact person, address, phone number, etc.)
Why did I receive a bill when it should
have gone to my insurance company?
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It is up to the person responsible for the
bill to forward it on to their insurance company if necessary.
Back to the Questions |
Why did I receive a letter from a collection
agency?
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Parties responsible for paying oversight costs
that have unpaid bills may end up being referred to a collection
agency. Once a case is referred to collections, the responsible
party must speak to the collection agency directly.
Back to the Questions |
Why does the amount due on the front
of the invoice differ from the amount on the summary sheet of the
bill?
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- You may be on a Payment Plan.
- You may have accumulated interest.
- Amount due was carried forward from a previous bill.
- Your invoice was re-issued with a corrected total amount due.
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Back to
the Questions |
“I didn’t sign the MOA,
my wife/husband did.” “I never signed an ACO agreeing
to pay.” How can I get an answer or solution to this question?
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