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Division of Developmental Disabilities
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Quality Improvement at DDD is committed to fulfilling our mission of assuring individuals with developmental disabilities the opportunity to:

  • Receive quality services and supports;
  • Participate meaningfully in their communities; and
  • Exercise their right to make choices.

With those goals in mind, we have developed a Quality Measurement framework that will work to provide actionable information and data related to Division services, providers, processes, and experiences that will be used to make decisions and drive improvements. 

Some of our key initiatives include:

  • Quality measurement of services and initiatives, with corresponding reporting, analysis, and next steps
  • National Core Indicator (NCI) surveys, which will provide information from individuals and families about their experiences with the services they receive using nationally-accepted and proven measures, setting a benchmark for NJ and allowing us to compare NJ’s progress to national trends.  More information about NCI can be found at
  • Council on Quality and Leadership (CQL) engagement, to help infuse more effective person-centeredness into our planning process, monitoring, and offerings using nationally-accepted methodologies and proven best practices.  More information about CQL can be found at
  • Development of tools and trainings for Support Coordination Agencies and Providers, to help ensure plan quality and progress towards outcomes
  • Improved communication with individuals, family members, and other key constituents to help provide critical information related to receipt and delivery of services

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