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Office of Licensing
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The mission of the Department of Human Services Office of Licensing is to:

  • promote the health, safety, well-being and rights of persons receiving services in programs regulated or reviewed by the Department of Human Services; and
  • improve the quality of life for persons receiving services from those programs.

 The operational components of the Office of Licensing accomplish this by:

  • inspecting and monitoring licensed programs to ensure that:
  1. All sites where services are provided are safe from fire and other environmental hazards.
  2. All sites where services are provided are clean and well maintained.
  3. All persons receiving services are protected from abuse, neglect and exploitation.
  4. All persons receiving services are offered appropriate assistance in meeting their basic personal needs.
  5. All persons receiving services have access to appropriate activities, therapies and treatments designed for their well-being and personal growth.
  6. All persons receiving services have access to appropriate health care.
  7. All persons receiving services are afforded rights that shall not be abridged, including the right to respect, dignity, privacy and interaction with others.
  8. All persons receiving services are provided with opportunities to express concerns and to have input into decisions that affect them.
  9. All services are provided in the least restrictive setting commensurate with individual needs.
  10. All services are provided by a qualified and trained workforce.

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