ESGR's Customer Service  Center is available to answer USERRA questions or to refer cases to a trained Ombudsman. Contact the Customer Service Center Monday through Friday (except Federal Holidays) toll-free at 800-336-4590, Option 1, between 8:00 AM and 6:00 PM (ET); e-mail us at; or complete an online form.



As a uniformed Service Member, you have rights under the Uniformed Services Employment and Reemployment Rights Act (USERRA), Title 38, Chapter 43, United States Code.

Your Rights:

Your Responsibilities:


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Privacy and Disclosure: New Jersey National Guard Family Programs respects your right to privacy; however, the staff members DO NOT have privileged communication. New Jersey State Family Programs Staff is required by law, with or without your consent, to contact proper authorities if they believe you intend to harm yourself or others or if family member abuse, child neglect or drug use is suspected.