1.5 Million Customers Served -- at Home
(TRENTON) – The success of the Christie Administration's Skip the Trip program continues as the Motor Vehicle Commission (MVC) hit a milestone – 1.5 million license renewals completed by mail, contributing to less congestion in traditionally high-volume agencies statewide.
“We’ve seen how Skip the Trip has reduced foot traffic in our busiest agencies,” said MVC Chairman and Chief Administrator Raymond P. Martinez. “1.5 million licenses renewed from home since this program’s inception means 1.5 million fewer people in line and countless hours saved for customers and staff.”
The Skip the Trip program was initially launched in July 2012 for those eligible individuals who were born on or before December 1, 1964. The program was later expanded to eligible customers of all ages.
Through the Skip the Trip program, licensed drivers and non-driver ID holders only have to mail in their completed renewal application, enclose a check or money order for the appropriate fee and within 10 days of receipt of payment, a new four-year driver license or non-driver ID is issued and delivered to them through the mail. The secure process utilizes the customer's existing photo and their address on record with the MVC.
Skip the Trip is made possible because of enhanced MVC security procedures that utilize state-of-the-art facial recognition technology to verify the identities of eligible customers prior to mailing their renewal notice.
Customers who are offered the opportunity to renew by mail but choose to visit an agency instead, will be required to present 6 Points of Identification.
“If you don’t have to come to an agency, why would you?” asked Martinez. “This is the easiest, most convenient process that the MVC has offered in years.”
Although many customers will receive the Skip the Trip notice, there are some instances where mail renewal is not permitted. Customers with a Commercial Driver License (CDL), Graduated Driver License (GDL), Temporary Visa Restriction (TVR), interlock device, boat license or whose privileges are suspended are not eligible for mail renewal and must visit an agency.
For more information about Skip the Trip, please visit www.njmvc.gov.