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New Jersey Long-Term Care Ombudsman

Untitled Document

Welcome to the New Jersey Long-Term Care Ombudsman Website

To File a Complaint

Tel.: 1-877-582-6995
Fax: 1-609-943-3479
Online Complaint Form
NJ Long-Term Care Ombudsman
P.O. Box 852
Trenton, NJ 08625-085

In the Spotlight

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Visitation In Long-Term Care Facilities - Summary of Current Guidance and Frequently Asked Questions

Bill Borrelle of FACE for Seniors hosted a webinar with the LTCO and the NJ Department of Health (NJDOH) to answer questions about the recent revision of visitation restrictions in long-term care facilities and about revised quarantine requirements for residents who leave and then return to the long-term care facility. The webinar is based on a Frequently Asked Questions document created by the LTCO in partnership with the NJDOH and FACE for Seniors.

View the LTCO and DOH webinar in April 2021 Visitation FAQ

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Looking back on a tragic year like no other

"One year ago tomorrow, March 13, No Visitors Permitted signs started to appear on the doors of every long-term care facility in the state and residents were confined to their rooms to contain the spread of COVID-19.

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Governor Murphy Signs “LGBTQI+ Senior Bill of Rights” Legislation

"This law will provide much needed protections for LGBTQI+ and HIV-positive residents of long-term care,” said New Jersey Long-Term Care Ombudsman Laurie Facciarossa Brewer.

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Stop Elder Abuse

LTCO advocates for the rights of residents of long-term care facilities and investigates allegations of abuse, neglect and exploitation. LTCO is the voice of the state’s most vulnerable institutionalized elderly citizens.

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Local Volunteer Opportunities

You can help to improve the lives of elderly residents of long-term care facilities in your neighborhood. Volunteers receive 32 hours of free training.  Classes are forming now.

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Regional Ethics Committees

LTCO Regional Ethics Committees provide much-needed education, conflict resolution, and ethical guidance to facilities and families when difficult decisions need to be made.

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Volunteer Advocate Debbie McGowan

When a nursing home resident approaches Volunteer Advocate Debbie McGowan needing help with a problem at County Arch nursing home in Pittstown, whether it be a food issue, need for physical therapy or being cold, she will involve them in the solution.

Connect with the New Jersey Long-Term Care Ombudsman

I Choose Home NJ

If you or someone you know:

  • Is living in a nursing home or developmental center
  • Has or will be there for 90 days or more
  • Is eligible for Medicaid
  • Wants to move back into the community

The I Choose Home NJ Program may be able to help you move back into the community with low- or no-cost in-home services.


To see more webinars, please refer to our webinar library.

Elder Abuse, Neglect & Financial Exploitation Webinar 4/20/21

LTCO and DOH Webinar in April 2021 Visitation FAQ

Aging Insights 114 - "Pandemic Update: One Year Later" - 03/08/21


To see more videos, please refer to our video library.

Last Updated: Wednesday, 06/02/21