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New Jersey Long-Term Care Ombudsman

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Welcome to the New Jersey Long-Term Care Ombudsman Website

To File a Complaint

Tel.: 1-877-582-6995
Fax: 1-609-943-3479
Online Complaint Form
NJ Long-Term Care Ombudsman
P.O. Box 852
Trenton, NJ 08625-085

In the Spotlight

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A Tribute to our friend Jim Plastine

On what would have been his 66th birthday, the staff at the NJ Office of the Long-Term Care Ombudsman remember our friend and former colleague Jim Plastine, who died on May 14, 2020.

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Stop Elder Abuse

LTCO advocates for the rights of residents of long-term care facilities and investigates allegations of abuse, neglect and exploitation. LTCO is the voice of the state’s most vulnerable institutionalized elderly citizens.

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Local Volunteer Opportunities

You can help to improve the lives of elderly residents of long-term care facilities in your neighborhood. Volunteers receive 32 hours of free training.  Classes are forming now.

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Regional Ethics Committees

LTCO Regional Ethics Committees provide much-needed education, conflict resolution, and ethical guidance to facilities and families when difficult decisions need to be made.

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Interview with Volunteer Advocate Karen Thompson, Courthouse Center

Karen Thompson has spent 12 years assisting hundreds of nursing home residents as a LTCO Volunteer Advocate at Courthouse Center in Cape May.

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Garden State’s No Rose Garden to Grow Old In, Advocates Tell Lawmakers

“Nearly all the complaints that we receive …boil down to the fact there are simply not enough qualified staff there to help residents with their most basic needs,” Ombudsman Laurie Brewer told the first meeting of the new NJ Assembly Senior Services Committee.” Brewer’s complete comments can be found in the NJ Spotlight article:

Connect with the New Jersey Long-Term Care Ombudsman

I Choose Home NJ

If you or someone you know:

  • Is living in a nursing home or developmental center
  • Has or will be there for 90 days or more
  • Is eligible for Medicaid
  • Wants to move back into the community

The I Choose Home NJ Program may be able to help you move back into the community with low- or no-cost in-home services.


Last Updated: Monday, 11/02/20