Coronavirus update: On March 13, the federal government ordered long-term care facilities to restrict all visits. At this time, all visits by NJ LTCO staff are suspended. However, the NJ LTCO continues to accept complaints and will reach out to the long-term care facility by telephone in order to attempt to resolve any problems a resident might be experiencing. The LTCO can be reached by calling 1-877-582-6995 or by email at firstname.lastname@example.org You can find additional information on these restrictions on the NJ Department of Health website or you can call the DOH at 1-800-792-9770. Additional info for families and residents is also available on the Consumer Voice website.
As individuals grow older and struggle with advanced illness and frailty, they, their families, and their care providers will likely be faced with difficult decisions about their care and treatment.
Decisions can include whether to provide or remove particular treatments, such as dialysis or artificial nutrition, adjust medications, or refer to palliative care or hospice.
For individuals in long-term care communities, the Ombudsman provides support and ensures that decision-making is resident-focused and consistent with ethical and legal standards.
One way the Ombudsman does that is through Regional Ethics Committees (RECs). RECs provide an impartial, comprehensive evaluation and assessment of the situation and offer non-binding recommendations to the individuals involved.
RECs provide much-needed education, conflict resolution, and ethical guidance to facilities and families when difficult decisions need to be made.
Ethical Decisions at End-of-Life Ombudsman Process
As with all of the Ombudsman’s work, the primary focus of the process is to ensure that the resident’s wishes are respected. The Office works with the resident, his or her family and friends, and facility staff to identify the resident’s wishes, wherever possible.
In addition to exploring the resident’s wishes, the Office also gathers clinical information regarding the resident’s cognition, condition, and prognosis, to ensure that legal standards for withholding/withdrawing treatment are met.
Regional Ethics Committees (RECs)
NJ Supreme Court Case Law