The Division of Pensions and Benefits has suspended all non-essential services due to precautionary measures related to COVID-19. Services deemed essential are being provided on a limited basis.
April 1 retirement benefits are being processed and will be distributed on the normal schedule.
The April 1 deadline for SHBP and SEHBP retired members to apply for reimbursement of Medicare Part B premiums has been extended until May 1, 2020.
The Division’s Call Center is operating with reduced staff on a limited schedule, Monday through Thursday, 8:00 a.m. to 4:00 p.m., closed Fridays. We are only accepting calls of an emergency nature that directly affect the health and welfare of our members or retirees. Callers should expect extended wait times. If your inquiry is of a routine nature, please do not call and contact us at a later date.
All in-person counseling services and in-classroom seminars and training sessions are suspended. A limited schedule of Webinars remains available.
For help with MBOS logon or passwords, contact the MyNewJersey help desk, or see the MBOS instructions in our video gallery below.
For SHBP or SEHBP provider or claim questions, please contact the medical plan directly using the number found on your medical plan ID card.
Eligibility for Active Group coverage is determined by the State Health Benefits Program (SHBP).
Eligibility for Active Group coverage is determined by the School Employees’ Health Benefits Program (SEHBP).
For more information about any participating plan, click on a link or call the plan's member services number to speak with a plan representative.
Please visit for all of your health benefit billing needs.
Eligible dependents include a spouse, civil union partner, or same-sex domestic partner and/or your eligible children.
Employees or their dependents covered by the SHBP or SEHBP who lose coverage may be able to continue health benefits coverage under COBRA.
NJWELL is a wellness program offered to active employees of the public sector who participate in the State Health Benefits Program (SHBP) or School Employees’ Health Benefits Program (SEHBP) and their covered spouses/partners.
The New Jersey State Health Benefits Program (SHBP) and School Employees' Health Benefits Program (SEHBP) offer employees and their covered dependents the opportunity to join a Direct Primary Care doctor's office at no additional cost. Simply choose a Direct Primary Care doctor from Paladina Health or R-Health and get unlimited access to personalized care with no co-pays, when and where it's convenient for you.
If you are not eligible for SHBP/SEHBP coverage or lose SHBP/SEHBP coverage, you may be eligible for plans through the Affordable Care Act Health Insurance Marketplace. You can learn more about these coverage options on the Health Care website.
Related Videos - to see more videos, please refer to our video library
Applying for a Pension Loan
SHBP/SEHBP Horizon Health Guides
MBOS Login Issues Part 1: Forgot Your Login ID or Password