The Division of Pensions and Benefits has suspended all non-essential services due to precautionary measures related to COVID-19. Services deemed essential are being provided on a limited basis.
April 1 retirement benefits are being processed and will be distributed on the normal schedule.
The April 1 deadline for SHBP and SEHBP retired members to apply for reimbursement of Medicare Part B premiums has been extended until May 1, 2020.
The Division’s Call Center is operating with reduced staff on a limited schedule, Monday through Thursday, 8:00 a.m. to 4:00 p.m., closed Fridays. We are only accepting calls of an emergency nature that directly affect the health and welfare of our members or retirees. Callers should expect extended wait times. If your inquiry is of a routine nature, please do not call and contact us at a later date.
All in-person counseling services and in-classroom seminars and training sessions are suspended. A limited schedule of Webinars remains available.
For help with MBOS logon or passwords, contact the MyNewJersey help desk, or see the MBOS instructions in our video gallery below.
For SHBP or SEHBP provider or claim questions, please contact the medical plan directly using the number found on your medical plan ID card.
Eligibility for Retired Group SHBP coverage is available to qualified retirees from the State including State colleges and universities, and Participating Local Government Employers, as determined by the State Health Benefits Program (SHBP).
Eligibility for Retired Group SEHBP coverage is available to qualified retirees of local education employers, as determined by the School Employees’ Health Benefits Program (SEHBP).
For more information about any participating plan, click on a link or call the plan's member services number to speak with a plan representative.
Please visit for all of your health benefit billing needs.
Eligible dependents include a spouse, civil union partner, or same-sex domestic partner and/or your eligible children.
Employees or their dependents covered by the SHBP or SEHBP who lose coverage may be able to continue health benefits coverage under COBRA.
Related Videos - to see more videos, please refer to our video library
Applying for a Pension Loan
SHBP/SEHBP Horizon Health Guides
MBOS Login Issues Part 1: Forgot Your Login ID or Password