The Division of Pensions and Benefits has suspended all non-essential services due to precautionary measures related to COVID-19. Services deemed essential are being provided on a limited basis.
April 1 retirement benefits are being processed and will be distributed on the normal schedule.
The April 1 deadline for SHBP and SEHBP retired members to apply for reimbursement of Medicare Part B premiums has been extended until May 1, 2020.
The Division’s Call Center is operating with reduced staff on a limited schedule, Monday through Thursday, 8:00 a.m. to 4:00 p.m., closed Fridays. We are only accepting calls of an emergency nature that directly affect the health and welfare of our members or retirees. Callers should expect extended wait times. If your inquiry is of a routine nature, please do not call and contact us at a later date.
All in-person counseling services and in-classroom seminars and training sessions are suspended. A limited schedule of Webinars remains available.
For help with MBOS logon or passwords, contact the MyNewJersey help desk, or see the MBOS instructions in our video gallery below.
For SHBP or SEHBP provider or claim questions, please contact the medical plan directly using the number found on your medical plan ID card.
Healthy Members and Containing Costs
The mission of NJWELL is to cultivate healthy lifestyle choices for active SHBP and SEHBP members to lower health risk factors, improve well-being, and ensure that New Jersey's SHBP and SEHBP members are healthy and productive for years to come. Since healthy members typically require less costly health care, NJWELL will help the SHBP and SEHBP contain future costs.
NJWELL is an employee wellness program designed to help actively employed members of the State Health Benefits Program (SHBP) and for actively employed and certain retirees of the School Employees’ Health Benefits Program (SEHBP) live a healthy lifestyle. The SHBP and SEHBP hope to increase overall wellness and reward eligible employees and their covered spouses or partners for completing activities designed to promote healthy behaviors.