Mailing AddressP.O. Box 295
Call center hours:
Hours: 7:00 a.m. - 4:30 p.m. Monday through Friday (except State holidays); hours are extended to 6:45 p.m. on Thursdays.
If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: (609) 292-6683. You will then be connected to a Client Services phone representative for assistance.
Send your Questions by email
Physical Address50 West State Street
Counseling Interview Hours:
Hours: 8:00 a.m. – 4:00 p.m. Monday through Friday (except State holidays)
Please note: the last interviews are taken at 3:30 p.m.
Automated Information System: (609) 777-1777
Personal account information 24 hours a day - 7 days a week
NJ Direct and Horizon Plans (Horizon BCBSNJ website)
Aetna Plans (Aetna website)
Managed by OptumRx. Members will receive more information directly from OptumRx including a welcome letter and OptumRx ID cards to be mailed to member home addresses.
Member Services Phone: 1-844-368-8740
Medicare Retirees: 1-844-368-8765
Cigna Dental Health, Inc. website
Healthplex (International Healthcare Services) website
Horizon Dental Choice website
Aetna DPO website
Dental Expense Plan website