2019 Plan Year Information

Open Enrollment ended October 31, 2018. All Plan Year 2019 health benefits information for active employees can be found here. Choose from the topic areas listed in the menu above.

Contact Information

Mailing Address

P.O. Box 295
Trenton, NJ 08625-0295

Call center hours:

(609) 292-7524

Hours: 7:00 a.m. - 4:30 p.m. Monday through Friday (except State holidays); hours are extended to 6:45 p.m. on Thursdays.

If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: (609) 292-6683. You will then be connected to a Client Services phone representative for assistance.


Send your Questions by email

Physical Address

50 West State Street
One State Street Square
Trenton, NJ 08608

Counseling Interview Hours:

Hours: 8:00 a.m. – 4:00 p.m. Monday through Friday (except State holidays)

Please note: the last interviews are taken at 3:30 p.m.

Make an Interview Appointment

Automated Information System: (609) 777-1777

Personal account information 24 hours a day - 7 days a week

Plan Contacts

Medical Plan Contacts

NJ Direct and Horizon Plans (Horizon BCBSNJ website)

  • Horizon member services: 1-800-414-SHBP (1-800-414-7427)

Aetna Plans (Aetna website)

  • Aetna Member Services: 1-877-STATE NJ (1-877-782-8365)
  • Aetna Medicare Plan (HMO): 1-866-234-3129 (for retirees enrolled in Medicare)

Pharmacy Benefits

Managed by OptumRx. Members will receive more information directly from OptumRx including a welcome letter and OptumRx ID cards to be mailed to member home addresses.

Member Services Phone: 1-844-368-8740

Medicare Retirees: 1-844-368-8765

Dental Plan Contacts

Cigna Dental Health, Inc. website

  • Member Services Phone: 1-800-564-7642

Healthplex (International Healthcare Services) website

  • Member Services Phone: 1-800-468-0600

Horizon Dental Choice website

  • Member Services Phone: 1-800-433-6825

Aetna DPO website

  • Member Services Phone: 1-800-843-3661

Metlife website

  • Member Services Phone: 1-866-880-2984

Dental Expense Plan website

  • Member Services Phone: 1-877-782-8365 (1-877-STATENJ)