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Contact Information

NJDPB Information

Mailing Address

P.O. Box 295
Trenton, NJ 08625-0295

Call center:

609-292-7524

Hours: 7:00 a.m. - 4:30 p.m. Monday through Friday (except State holidays); hours are extended to 6:45 p.m. on Thursdays.

If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: 609-292-6683. You will then be connected to a Client Services phone representative for assistance.

Email

Send your Questions by email

Physical Address

50 West State Street
One State Street Square
Trenton, NJ 08608

Counseling Interview Hours:

Hours: 8:00 a.m. – 4:00 p.m. Monday through Friday (except State holidays)

Please note: the last interviews are taken at 3:30 p.m.

Make an Interview Appointment

Automated Information System: 609-777-1777

Personal account information 24 hours a day - 7 days a week

Plan Contact Information

Medical Plan Contact

NJ Direct and Horizon Plans (Horizon BCBSNJ website)

Pharmacy Benefits

Managed by OptumRx. Members will receive more information directly from OptumRx including a welcome letter and OptumRx ID cards to be mailed to member home addresses.

Member Services Phone: 1-844-368-8740

Medicare Retirees: 1-844-368-8765

Dental Plan Contacts

Cigna Dental Health, Inc. website | Member Services Phone: 1-800-564-7642

Healthplex (International Healthcare Services) website | Member Services Phone: 1-800-468-0600

Horizon Dental Choice website | Member Services Phone: 1-800-433-6825

Aetna DPO website | Member Services Phone: 1-800-843-3661

Metlife website | Member Services Phone: 1-866-880-2984

Dental Expense Plan website | Member Services Phone: 1-877-782-STATENJ (1-877-782-8365)

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Last Updated: Friday, 11/01/19