Back
to top
  • COVID-19 Information
COVID-19 is still active. Wear a mask. Social distance. Stay up to date on vaccine information. Visit: covid19.nj.gov
COVID19 Alert NJDownload free COVID Alert app.
Visit covid19.nj.gov/app

Division of Taxation

Customer Service Center

With a state-of-the-art telephone facility, this branch provides taxpayers with:

  • Information on New Jersey taxes;
  • Assistance to meet their New Jersey tax responsibilities (individual and business); and
  • Answers to questions about the New Jersey property tax relief programs. This includes the Homestead Benefit and Senior Freeze (PTR).

Accessible Communications for the Deaf, Hard of Hearing, DeafBlind or those with Speech Disability.

customer service agents
When You Call Us

We ask questions when you call to verify your identity. To protect you against hackers and identity thieves, you must answer the questions correctly before we can assist you. Have the information below ready before you call.

Individual Income Tax

  • A copy of the return in question; or
  • A copy of notice or bill; and
  • Your Social Security number and, if applicable, the Social Security number of your spouse or domestic partner.

Business Tax

  • A copy of the return in question; or
  • A copy of notice or bill; and
  • Business identification information (Identification number, address, etc.).
Call Us

Main Customer Service Center - 609-292-6400

  • Have your tax questions answered by a Division representative
  • Get information about the NJ EITC (Earned Income Tax Credit)
  • Office Hours are Monday through Friday, 8:30 a.m. until 4:30 p.m., except State holidays.

Homestead Benefit Hotline - 1-888-238-1233 (within NJ, NY, PA, DE, and MD)

  • Get program information from a Division representative
  • Office hours are Monday through Friday 8:30 a.m. to 5:30 p.m., except State holidays

Senior Freeze (Property Tax Reimbursement) Information Line - 1-800-882-6597 (within NJ, NY, PA, DE, and MD)

  • Office hours are Monday through Friday 8:30 a.m. to 5:30 p.m., except State holidays
  • Inquire about the status of your reimbursement check

The Tax Practitioner Hotline is a special service for tax practitioners who need assistance resolving client problems that cannot be resolved through normal channels.

  • Tax Practitioner - Business Line 609-633-6905
  • Tax Practitioner - Individual 609-633-6657
  • Office Hours are Monday through Thursday, 9:00 a.m. to 4:00 p.m., except State Holidays. Closed Fridays.

Last Updated: Wednesday, 07/14/21