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State of New Jersey, Civil Service Commission
Governor Phil Murphy • Lt.Governor Sheila Oliver

Scheduled Date(s):

Please be advised that the CAPE schedule has been postponed until further notice; CLIP staff will contact students once the classes have been rescheduled.

Click Here for Schedule

Mercer County Community College,
1200 Old Trenton Rd.
West Windsor, NJ 08550

Cost per Person: $1,999 

Includes Course Materials

Length: 108 hours of classroom instruction – Program will be delivered over the span of 15 weeks 

Time: 8:30am - 4:00pm

Pre-Requisite: None

Attendance on day one is required. If you are unable to do so, please notify your agency’s training coordinator and the Registration Team 10 days prior to the class start date


Course Description

The New Jersey State Clerical Apprenticeship Program of Excellence (CAPE) is designed to support civil service state departments, and county and local jurisdictions by enhancing technical skills in the profession.  This program focuses on three critical components: Communication and Organizational Skills; Office Technology and Computations, and Professional and Interpersonal Management. The curriculum is designed to reinforce specific clerical job-related functions and assist participants to develop professional and technical skills in order to be successful. CAPE provides apprentices skills to successfully perform in their current role and prepare them for advancement to higher level technical and paraprofessional work in the future.


Course outline:

 Communication and Organizational Skills

  • Formatting Business Documents, Letters, and Memorandums
  • Introduction to the Clerical Profession
  • Presenting with Confidence (2-days, paired with PowerPoint Essentials)
  • Writing Essentials & Proofreading (2-days)

 Office Technology and Computations

  • Applying Business Math in Excel
  • Business Math Essentials (2-days)
  • Microsoft Excel Essentials
  • Microsoft Outlook Essentials
  • Microsoft PowerPoint Essentials (2-days - paired with Presenting with Confidence. This is Day 1 of the pair.)
  • Microsoft Word Essentials
  • Office Equipment and PC Essentials
  • Organization in the Office

Professional and Interpersonal Management

  • CAPE - Putting It All Together
  • Courtesy, Respect, and Professionalism
  • Customer Service
  • Telephone Skills Diplomacy and Managing Emotions

Please complete the HR-1 Training Authorization Form to request classroom training. Your direct supervisor, departmental training coordinator and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

Fax your form to 609-777-2336. For any questions, please call the Registration Team at 609-777-2225.


Training Authorization Form

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